SawGuard appreciates and respects the privacy concerns of the visitors to our website. As a general policy, no personal information is automatically collected from customers visiting this website, except for standard server logs that track the number of visitors to help provide an enhanced online experience. The type of information tracked by our servers includes the browser and operating system in use by the visitor and the domain name of the visitor’s Internet service provider. Collecting this information allows us to optimize the website experience for our users.
E-Commerce and Order Information
Because we operate an online store, we collect personal information that you provide directly to us when you make a purchase or attempt to make a purchase. This includes your name, billing address, shipping address, email address, and phone number. We use this information strictly to fulfill your orders for our custom leather chainsaw guards, communicate with you regarding your purchase, provide customer support, and screen orders for potential risk or fraud.
Payment Processing
Our store is built on the WooCommerce platform. We use WooPayments to securely process your transactions. When you make a purchase, your payment information (such as credit card details) is encrypted and processed directly by our payment gateway. SawGuard does not collect, store, or have direct access to your full credit card information on our servers.
How We Use Your Information
Email addresses and other personally identifiable data are known to SawGuard only if and when voluntarily submitted by the visitor. All personal information collected by SawGuard is retained by us and is not sold or provided to third parties, except as strictly necessary to fulfill your order (for example, providing your shipping address to a postal carrier).
We may use your email address to communicate with you if you have specifically opted-in to receive newsletters or promotional information. Every newsletter or marketing email will contain clear instructions on how to easily unsubscribe or discontinue receipt of future communications.
Cookies and Analytics
Our website places small data files called “cookies” in the browser files of a visitor’s computer. Cookies are essential for our e-commerce site to function properly, such as remembering the items placed in your shopping cart while you navigate between pages. The cookie itself does not contain any personal information.
Additionally, we may use third-party analytics services, such as Google Analytics, to help us understand how our customers interact with the site. These services may use cookies to collect anonymous data regarding your browsing behavior on our site to help us improve our store and user experience.
Children’s Privacy
SawGuard does not intentionally collect personal information from children. We believe that parents should supervise their children’s online activities and should consider using parental control tools available from online services and software manufacturers that help provide a kid-friendly online environment. These tools can also prevent children from disclosing online any personal information without parental permission.
Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, or if you simply want more information about our privacy practices, please contact us at:
